A Complete Guide to Stripe Analytics: Understanding Your Payment Data

Learn how to leverage your Stripe data to make informed business decisions and drive growth.

In this guide:

  • Understanding Key Metrics
  • Natural Language Queries
  • Customer Insights
  • AI-Powered Analysis

Understanding Stripe Analytics

Stripe Analytics is more than just tracking payments—it's about understanding your business's financial pulse and customer behavior patterns. With Hunchbank's natural language processing capabilities, you can transform raw Stripe data into actionable insights without writing complex queries.

Key Metrics You Should Track

Revenue Metrics

  • Monthly Recurring Revenue (MRR)

    Predictable revenue component from subscriptions

  • Annual Recurring Revenue (ARR)

    Yearly perspective of recurring revenue

  • Revenue Growth Rate

    Month-over-month and year-over-year growth

Customer Metrics

  • Customer Lifetime Value (CLV)

    Total revenue expected from a customer

  • Churn Rate

    Rate at which customers stop subscribing

  • Customer Acquisition Cost (CAC)

    Cost to acquire new customers

Natural Language Queries

Hunchbank transforms how you interact with your Stripe data through natural language processing. Instead of writing complex queries, simply ask questions in plain English:

Example Queries

  • "Show me MRR growth over the last 6 months"
  • "Who are my top 10 customers by revenue?"
  • "What's my churn rate trend this quarter?"

AI-Powered Analytics

Hunchbank's AI agents continuously monitor your Stripe data, providing proactive insights and automating responses to key events.

Churn Prevention

Automatically identifies at-risk customers and triggers retention workflows

Revenue Optimization

Suggests pricing optimizations based on customer behavior patterns

Fraud Detection

Monitors transactions for suspicious patterns and potential fraud

Best Practices for Stripe Analytics

1

Regular Monitoring

Set up daily or weekly review routines for key metrics. Use Hunchbank's automated alerts to stay informed of significant changes.

2

Segment Analysis

Break down data by customer segments, product lines, and geographic regions to identify specific trends and opportunities.

3

Automated Responses

Configure AI agents to automatically respond to specific triggers, such as failed payments or churn risks.

Getting Started with Hunchbank Analytics

Ready to transform your Stripe data into actionable insights? Follow these steps:

  1. 1
    Connect Your Stripe Account

    Securely link your Stripe account to Hunchbank using our guided setup process

  2. 2
    Configure AI Agents

    Set up automated monitoring and response workflows based on your business needs

  3. 3
    Start Asking Questions

    Use natural language queries to explore your data and generate insights


Natural Language Queries: Exploring Stripe Data in Plain English

Learn how to analyze your Stripe data using simple, conversational questions instead of complex queries.

What you'll learn:

  • Query Structure & Patterns
  • Common Query Examples
  • Advanced Query Techniques
  • Best Practices & Tips

Understanding Natural Language Queries

Natural language queries allow you to interact with your Stripe data using everyday language instead of technical query syntax. Hunchbank's AI understands context, intent, and common business terminology to deliver accurate insights from your questions.

Basic Query Patterns

Revenue Queries

  • "What was my total revenue last month?"
  • "Show me MRR growth trend this year"
  • "Compare revenue between Q1 and Q2"

Common Query Categories

Customer Analysis

  • "Who are my top 10 customers by spend?"
  • "Show me customers at risk of churning"
  • "List customers who upgraded this month"

Subscription Metrics

  • "What's my current MRR?"
  • "Show churn rate over last 6 months"
  • "List all canceled subscriptions"

Advanced Query Techniques

Hunchbank's natural language processing can handle complex queries that combine multiple metrics, timeframes, and conditions.

Advanced Query Examples

Comparative Analysis

"Compare revenue from enterprise customers vs SMBs in Q1"

Multi-metric Analysis

"Show me customers with high LTV but declining usage in last 3 months"

Trend Analysis

"Analyze payment failure patterns by card type and region"

Query Tips & Best Practices

1

Be Specific with Time Periods

Instead of "recent sales", use "sales in the last 30 days" or "Q1 2024 sales"

2

Use Business Metrics

Reference common metrics like MRR, ARR, churn rate, and LTV in your queries

3

Include Context

Add relevant segmentation (e.g., by plan type, region, or customer segment)

Query Templates

Growth Analysis

"Show [metric] growth [timeframe] by [segment]"

Customer Behavior

"Find customers who [action] in [timeframe] with [condition]"

Comparative Analysis

"Compare [metric] between [segment1] and [segment2] in [timeframe]"

Automating Insights

Hunchbank allows you to save and schedule your most important queries for regular monitoring.

Saved Queries

Save frequently used queries for quick access and consistency

Scheduled Reports

Set up automated reports to run at regular intervals

Smart Alerts

Get notified when metrics cross specified thresholds


Key Stripe Metrics Explained: Understanding Your Business Performance

Learn how to track and interpret essential Stripe metrics to make data-driven decisions for your business.

Core Metrics Categories:

  • Revenue Metrics
  • Customer Metrics
  • Transaction Metrics
  • Growth Indicators

Revenue Metrics

Monthly Recurring Revenue (MRR)

The predictable revenue component from all active subscriptions normalized to a monthly value.

How to calculate:

MRR = Sum of all monthly subscription values

Note: Annual subscriptions should be divided by 12

Query example: "What is my current MRR?"

Annual Recurring Revenue (ARR)

The yearly view of your recurring revenue, typically used by enterprise SaaS companies.

How to calculate:

ARR = MRR × 12

Query example: "Show me ARR growth trend this year"

Customer Metrics

Customer Lifetime Value (CLV)

The total revenue you can expect from a customer throughout their relationship with your business.

How to calculate:

CLV = Average Monthly Revenue per Customer × Average Customer Lifespan (months)

Query example: "What is the average CLV by customer segment?"

Churn Rate

The percentage of customers who stop using your service over a given period.

How to calculate:

Monthly Churn Rate = (Customers Lost in Month ÷ Total Customers at Start of Month) × 100

Query example: "Show monthly churn rate for the past 6 months"

Transaction Metrics

Average Transaction Value (ATV)

The average amount spent per transaction.

How to calculate:

ATV = Total Revenue ÷ Number of Transactions

Query example: "What is my average transaction value by product?"

Payment Success Rate

The percentage of successful payments versus total payment attempts.

How to calculate:

Success Rate = (Successful Payments ÷ Total Payment Attempts) × 100

Query example: "Show payment success rate by card type"

Growth Indicators

Net Revenue Retention (NRR)

Measures revenue growth from existing customers, including expansions, contractions, and churn.

How to calculate:

NRR = (Starting MRR + Expansions - Contractions - Churn) ÷ Starting MRR × 100

Query example: "Calculate net revenue retention rate for Q1"

Quick Ratio

Measures the efficiency of your growth by comparing revenue expansion to revenue contraction.

How to calculate:

Quick Ratio = (New MRR + Expansion MRR) ÷ (Churned MRR + Contraction MRR)

Query example: "What is my current quick ratio?"

Pro Tips for Metric Analysis

  • Track Trends, Not Just Numbers

    Monitor how metrics change over time rather than focusing on single data points

  • Use Comparative Analysis

    Compare metrics across different time periods and customer segments

  • Set Up Automated Monitoring

    Create alerts for significant changes in key metrics

  • Contextualize Your Data

    Consider external factors and market conditions when analyzing trends

Common Analysis Pitfalls to Avoid

  • Ignoring Seasonality

    Remember to account for seasonal variations in your metrics

  • Over-relying on Averages

    Look at distributions and segments, not just average values